Hazama and Ragna by Devilp crashes Mugen 1.1

[thefranchise03]

Everytime I play Hazama and Ragna by Devilpp, Mugen crashes everytime, giving me this message:

Error detected.

Can't load Ragna.sff
Error loading chars/ragna/ragna.def
Error loading p1

Clipboard tail:
Loading BG...OK
Stage loaded OK
Allocating helpers...OK
Match RNG seed: 1648456934
Reset persist vars team 0
Reset persist vars team 1
Loading character chars/ragna/ragna.def...
Loading info...Info: Ragna loading in pre-1.0 compatible mode
OK
Loading cmd command set COMANDOS.cmd...OK
Loading cns CONSTANTES.cmd...OK
Loading cns Ragna.cns...OK
Loading cns helpers.cns...OK
Loading cns DistortionDrives.cns...OK
Loading cns Especiales.cns...OK
Loading cns EstadosP2.cns...OK
Loading cns Atakes.cns...OK
Loading cmd state entry COMANDOS.cmd...OK
Loading common states COMUN.cns...OK
Loading sff Ragna.sff...Character ragna.def failed to load

Does anyone know what's causing this problem? I'm using 1.1